Shipping and Exchange

Samtastic products are digital. There are no physical shipments, parcel tracking, or physical item exchanges.

Scope

This policy applies to digital software products, subscriptions, and online services offered under the Samtastic brand.

Delivery

• Access is provided digitally via app store or payment confirmation
• No courier or warehouse shipment is involved
• Order confirmations and entitlement updates are delivered digitally

Delivery Issues

If access is not provisioned after a successful charge, contact support with purchase details. We will verify payment status with the relevant platform or processor.

Exchange

Physical returns and exchanges are not applicable. For digital billing outcomes, refer to the Refunds and Cancellations policy.

Taxes and Fees

Applicable taxes, fees, and currency conversion charges are determined by the billing platform or processor and shown in the relevant checkout flow.

Support

Questions about shipping and exchange policy can be sent to support@samtastic.in.