Privacy Policy

Scope

This Privacy Policy applies to websites, apps, products, and support channels operated under the Samtastic brand. It explains what personal information may be collected, how it is used, and what choices are available to you.

Information We Collect

• Information you provide directly, such as contact details, support request content, and billing query information
• Device, network, and usage signals needed to provide core features and maintain security
• Crash reports, diagnostics, and performance telemetry where enabled
• Transaction metadata from app stores or payment processors, such as plan status and purchase identifiers
• Communications records needed to resolve disputes, abuse reports, and support requests

Legal Bases

Depending on your jurisdiction, we process information to perform a contract, comply with legal obligations, protect legitimate interests (such as fraud prevention and service security), and where required, based on your consent.

How We Use Information

• Provide, operate, and improve Samtastic apps and services
• Respond to support, billing, and policy requests
• Maintain reliability, security, and abuse prevention
• Meet legal and regulatory obligations
• Detect unauthorized activity and enforce terms
• Maintain accounting records and audit logs

Payment Data

Transactions are processed by app stores and payment processors. Samtastic does not store full card details on its servers. We may use multiple processors over time.

Cookies and Similar Technologies

Our websites may use essential cookies or local storage for core functionality and security. Analytics or non-essential tracking, if used, should be controlled in accordance with applicable consent requirements in your region.

Sharing and Retention

• Data may be shared with service providers needed to run the service
• Data may be disclosed when required by law or legal process
• Data is retained only as long as needed for operations and legal duties
• Data may be shared in connection with business transfers, mergers, or reorganizations where permitted by law

International Transfers

Information may be processed in countries other than your own. Where legally required, we use appropriate safeguards for cross-border data transfers.

Security

We use reasonable technical and organizational measures to protect personal information. No internet transmission or storage system is guaranteed to be fully secure.

Your Rights

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion, restriction, or objection where applicable
• Request portability of data where applicable law provides this right
• Withdraw consent where processing is based on consent

Children's Privacy

Services are not intentionally directed to children where parental consent is required by law. If you believe a child submitted personal information inappropriately, contact us so we can take appropriate action.

Your Choices

You may request access, correction, or deletion of personal data where applicable. Subscription controls and refund actions are handled by the platform used for purchase.

Policy Updates

This policy may be updated from time to time. The latest version is always published on this page with an updated date.

Contact

Privacy requests, complaints, and data rights requests can be sent to support@samtastic.in.